The real estate sales process is lengthy and complicated. The mandate players in real estate face numerous challenges, not just in closing deals but in managing every operational process post-sale. This complexity can significantly impact the overall customer experience. Relata, as an end-to-end real estate solution provider, understands these challenges deeply. Our brilliant team has engineered a product that addresses every post-sales issue comprehensively. But why does your real estate business really need Relata's Post-Sales Suite? Let's dive into the complexities of post-sales management in real estate and find out why.

Challenges and the Need for a Relata Post-Sales Management Suite

Navigating Complexities in KYC Verification:

Without Relata, handling KYC details for multiple customers simultaneously is a significant challenge. With scattered information, agents struggle to efficiently check and edit documents.

With Relata, our suite allows you to edit all applicant details in one place and manage the freshness of KYC documents seamlessly.

Untimely KYC Update:

Without Relata, manually maintaining each applicant profile along with KYC can be a significant threat. Without a proper system to ensure the freshness of KYC, legal complications may arise due to outdated application profiles.

With Relata: Relata's post-sales suite simplifies the KYC process, ensuring the freshness of KYC documents is easily managed.

The Burden of Manual Paperwork for KYC:

Without Relata: Manually handling applicant KYC documentation while passing leads to various agents within the onsite team is a struggle.

With Relata, the lead handover process becomes seamless with Relata’s post-sales technology, increasing customer convenience at every step.

Payment Obstacles:

Without Relata, cost sheet generation is prone to errors, and fixed payment options may not always satisfy property buyers, affecting lead onboarding.

With Relata, generate cost sheets with calculations based on the lead's choice and customize payment plans strategically.

Discount Confusion:

Without Relata, there’s no streamlined process for configuring and adjusting discounts on property, creating a communication gap between realtors and property buyers.

With Relata: Relata eliminates confusion and miscommunication by giving the team control to adjust the discount finalized in the agreement.

Now that you understand why Relata makes the post-sales journey easier, let's take a closer look at our game-changing product’s winning features.

Key Features of the Relata Post-Sales Management Suite

KYC Management:

Managing KYC details becomes easier with Relata. Our Applicant KYC Management feature consolidates all details provided by both the executive and the user in one centralized location. You can control the freshness of KYC information for registered applicants. If KYC is updated, all open bookings prompt a refresh.

LQR-Based Doc Scanning:

Lead handovers and document management during onsite visits are no longer chaotic. The simple LQR-based lead-handover mechanism and interface for uploading KYC documents make the process smoother.

Hassle-Free Payment Process:

With our Configurable Discounts feature, you can adjust discounts based on the agreement value at the time of closing the booking. Generate cost sheets based on the leads' choice of unit and customize payment plans according to project offers.

At Relata, our vision is clear: to empower every individual within the real estate ecosystem through the transformative power of technology. Simplifying the entire real estate process is key to enhancing customer convenience every step of the way.

From generating demand letters to managing discount distribution, Relata's Post-Sales Suite serves as a comprehensive solution under one roof. Our impact is evident in the significant growth experienced by some of India's largest real estate players, who have leveraged our exceptional product solutions.

Efficient post-sales management is essential for ensuring a seamless real estate experience for both buyers and sellers. Relata's innovative solutions offer a comprehensive approach to streamlining post-sales processes, enabling companies to overcome common challenges and achieve greater success in their transactions.

Relata's Post-Sales Management Suite not only eliminates post-real estate complications but also ensures customer satisfaction from the beginning to the end of their real estate buying journey. To increase your customer value proposition and remove all post-sales operational hurdles, Relata Post-Sales is an absolute must-have. Contact us today for a personalized demonstration and take the first step towards a more streamlined and rewarding post-sales journey.

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